Today, the alignment of IT with the business strategy is crucial. The computer then allows the company to support its development through the use of new technologies, and the ability to reduce the "time to market of new offerings.

Supply Management Information System aims to enable businesses to ensure that the quality of service provided by the infrastructure is in line with service contracts traded.

It enables operations teams to anticipate or identify as quickly as possible the major events that affect infrastructure, to determine the impact thereof on the services provided by the company (Impact Management), and corrected as soon as these events to avoid disruption of service, or to rehabilitate impacted operating a service.

It enables business teams to keep under control the major processes related to their profession, and to anticipate or identify malfunctions.

It allows the manager to monitor the operation of all company activities and developments related services contracts.

It allows customers to have dashboards for monitoring service contracts automatically.