Configuration management is the process that collects the state of the elements of infrastructure, and to update the configuration of infrastructure elements. It is vital for companies to control the increasing sizes of equipment while controlling the costs of updating and tracking changes on them.

This includes:

• The desktop tools via hardware inventory, but also software (for managing licenses and their use), initial setup remote cable applications and patches and integrity management.
  
• Servers via hardware inventory tools, initial setup remote management and monitoring of changes, safety management and integrity management.
  
• The active elements of the network using the tools of asset inventory, and backup and distribution configurations.