IT operating model for Digital

Transform legacy to a new operating model, enabling efficient cloud-based service delivery  to meet business requirements


  • Renew roles and responsibilities for all stakeholders

    Define and implement new roles for key actors in the cloud ecosystem, internal and external, to maximize operating model efficiency, and organize relevant governance
  • Optimize sourcing and contract management

    Enable sourcing efficiency, to continuously optimize the portfolio of providers in the cloud ecosystem
  • Optimize the financial model

    Find the right balance between costs and the chargeback model, to maintain financial efficiency
  • Manage transformation of Skills and competencies

    Define and manage the transformation path to adjust skills and competencies for the new operating model